If you maintain a commercial space, you know all the complex building systems you must consistently operate, monitor, and maintain. These systems, like lighting controls, must run properly 24/7, or you risk wasted energy and money, interruption in production, or worse. Therefore, you need high-quality and reliable workhorse system components.
But how do you find a manufacturer as dependable as the parts you need? One way is to look for one that’s ISO 9001:2015 certified. Let’s explore ISO certification and why it ensures quality and reliability in your lighting controls and other building automation systems.
Functional Devices is a building automation and lighting control manufacturer proud to carry the ISO certification. We’d love to chat more with you about what makes us stand out beyond that label, too, so give us a ring!
What Does ISO 9001:2015 Certified Mean?
ISO, or the International Organization for Standardization, is a group dedicated to bringing together experts worldwide to agree on the best way of making and doing things. It has published over 25,000 globally recognized standards for different sectors, including manufacturing.
The 9000 family of standards concerns quality management, and the 9001 standard outlines the requirements for establishing quality management systems. 2015 simply designates the year that the standard was last amended.
ISO defines seven quality management principles (QMPs) in their 9001 certification.
ISO outlines how companies can use these principles to guide their performance improvement and maintain certification. Let’s see how these principles translate into reliable and quality lighting controls.
Ensuring Consistent Product Quality
With an ISO-certified lighting control manufacturer, you can safely assume the products they build will be consistently durable and high quality. That’s because ISO 9001 focuses on standardizing processes to ensure quality and reduce variability in manufacturing.
Of course, you want consistent quality as you purchase and replace electrical parts over time. Isn’t it annoying when you buy a product you’ve been buying for years, only to find that the company has cut corners to cut costs and the quality has degraded?
With ISO 9001, you won’t have to worry about surprises like that. You’ll have peace of mind that your lighting control components will give you the reliable performance you need in various environments every day, all day.
Prioritizing Customer Satisfaction
With an ISO-certified manufacturer, you can also expect superior customer service. ISO 9001 puts customers at the center, outlining their needs and expectations and guiding companies in improving communication and responsiveness.
If you have a complaint, it will be resolved quickly. ISO helps manufacturers implement efficient resolution processes, improving customer experience and building trust between parties.
Because ISO-certified manufacturers prioritize customer satisfaction, manufacturing reliable products is critical. Here at Functional Devices, we don’t think batch testing is good enough, so we test every component before it leaves our facility.
Driving Continuous Improvement and Innovation
ISO’s ongoing evaluation and improvement requirements help certified manufacturers innovate and stay ahead of industry trends.
Regular audits and standards required by ISO aid manufacturers in identifying and eliminating inefficiencies, reducing waste, streamlining operations, and improving informed decision-making. This optimization results in cost savings and better product, employee, and customer outcomes.
Functional Devices takes innovation seriously. Our “Relay in a Box” meets ISO guidelines, reducing inefficiencies and giving you versatility in a prepackaged relay ready to go.
Enhancing Risk Management and Reliability
Risk-based thinking is foundational to ISO 9001 certification. ISO-certified manufacturers like Functional Devices constantly identify and mitigate risks during production, working to better anticipate and react to internal and external issues and opportunities.
Better risk management translates to better employee experience, reduced downtime or failures, increased product reliability, and minimized environmental impact. For example, implementing intelligent sequencing and real-time adjustments based on occupancy can reduce energy consumption by an estimated 29 percent."
Competitive Advantage for Customers
If you’re a lighting control distributor needing to stock your shelves, looking for an ISO-certified manufacturer is essential. You’ll have an edge over your competitors with a partner that adheres to regulatory compliance standards, sustainable production processes, and ongoing optimization.
Contractors or facility managers have the same assurances, plus the unbeatable long-term value, reduced maintenance costs, and better energy efficiency inherent in the ISO 9001 certification.
Lighting Controls from ISO 9001:2015 Certified Functional Devices
Remember, ISO 9001 is a globally recognized certification, not just any old badge of approval from someone you’ve never heard of (although this might be the first time you’ve heard of ISO!). Sourcing lighting control components from an ISO-certified manufacturer gives you peace of mind that you’re buying high-quality and reliable products.
We hope you now see the value of choosing certified manufacturers for lighting control systems. At Functional Devices, we approach design and production with an eye for excellence, striving to uphold ISO certification standards to the highest degree. Explore some of our lighting control options and reach out with any questions. We’d love to help!
About Functional Devices, Inc.
Functional Devices, Inc., located in the United States of America, has been designing and manufacturing quality electronic devices since 1969. Our mission is to enhance lives in buildings and beyond. We do so by designing and manufacturing reliable, high-quality products for the building automation industry. Our suite of product offerings include RIB relays, current sensors, power controls, power supplies, transformers, lighting controls, and more.
We test 100% of our products, which leads to less than 1 out of every 16,000 products experiencing a failure in the field.
Simply put, we provide users of our various products confidence and peace of mind in every box.